badakmas Platform Privacy Notice

This page describes what we collect when you use badakmas and how we keep that data protected. Our platform operates across sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, card games (Ceme Online, Koprok), and esports markets. To deliver these services, we collect specific information from our account holders and process it according to privacy standards.

We at badakmas respect your privacy and apply transparent data-handling practices. This notice explains what personal information we collect, how we use it, who may access it, how long we retain it, and what rights you have. If you have questions after reading this policy, contact our support team.

Our privacy practices apply to all users in supported jurisdictions. If you do not agree with these terms, do not open or use a badakmas account.

What information we collect

We collect information from you in several ways when you register, deposit, withdraw, and play on badakmas. Understanding what we collect helps you make informed choices about your account.

Registration and identity verification

When you create a badakmas account, we collect your full name, email address, date of birth, and phone number. We also ask for identity documents—a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or government letter). We collect these documents to comply with know-your-customer (KYC) regulations and verify that you are of legal age to use our platform in your jurisdiction.

Payment and transaction data

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the date, amount, payment method, and your account reference. We store this data to reconcile deposits, process withdrawals, prevent fraud, and comply with financial record-keeping laws. Your payment information is processed by licensed payment providers who maintain their own security standards.

Gaming and activity data

We log your gameplay data on badakmas—bets placed, game outcomes, stakes, session duration, and balance changes. This data helps us calculate your tier status, track your weekly cashback eligibility, and monitor for fraudulent patterns. We also record your login history, device information, and IP address to secure your account against unauthorized access.

Communication data

When you contact our support team via email, live chat, or through our platform, we retain copies of your messages and our responses. We use this data to resolve disputes, improve our service, and maintain an audit trail of your interactions with badakmas.

Info: We do not sell your personal data to third parties. Payment processors and licensed vendors may access your data only to perform their specific functions (deposit processing, identity verification, fraud prevention).

How we use your data

We use the information we collect for the following purposes:

Account management: We verify your identity, process deposits and withdrawals, manage your balance, and maintain your account settings.
Promotions and loyalty: We calculate your weekly cashback, track tier progression, verify referral eligibility, and administer our welcome offer and reload bonuses.
Fraud prevention and security: We analyze activity patterns to detect unauthorized access, prevent money laundering, and block duplicate accounts.
Legal compliance: We maintain records to comply with financial regulations, tax reporting, and applicable gaming laws in your jurisdiction.
Service improvement: We review gameplay patterns and user feedback to improve our platform features, game library, and payment options.
Support: We use your data to respond to account inquiries, resolve disputes, and provide technical assistance.

We do not use your personal information for marketing purposes unless you explicitly opt in via email preference settings. We do not share your gaming data with third parties for advertising or analytics without your consent.

Data retention and deletion

We retain your personal information as long as your badakmas account is active and for a period afterward to comply with financial and tax regulations. Active account data—identity documents, transaction records, and gaming history—remains accessible to you at all times through your account dashboard. If you close your badakmas account, we retain anonymized transaction records for regulatory purposes but delete identifiable personal information within a specified period, unless legal requirements mandate longer retention.

You may request deletion of specific data by contacting our support team, subject to legal retention obligations. We will confirm deletion and provide a timeline for compliance.

Note: Deletion of account data does not automatically prevent future registration using the same identity. badakmas maintains fraud-prevention databases separate from personal information to ensure security across our platform.

Third-party processors and international data transfer

badakmas uses licensed third-party vendors to process payments, verify identity, and prevent fraud. These vendors operate under data-processing agreements that require them to protect your information to standards equivalent to our own. Your payment data flows through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank systems; identity verification flows through licensed KYC providers; and fraud detection may involve services that sit outside your jurisdiction.

Our servers may be hosted outside your jurisdiction. By using badakmas, you consent to the international transfer and processing of your data in accordance with this policy. If you do not consent to international data transfer, do not use our platform.

Your rights on badakmas

You have the right to access, correct, and request deletion of your personal data. You can view your account information—name, email, phone, identity documents, transaction history—within your badakmas account settings at any time. If you identify an error (incorrect name spelling, wrong phone number, outdated address), contact our support team to request a correction. We will verify your identity and update the information within a reasonable timeframe.

You also have the right to request a complete copy of your personal data in a portable format. We will compile your information and provide it within a stated period. If you believe badakmas has violated your privacy, you may escalate your complaint to our data protection officer or, where applicable, to your local data protection authority.

Cookies and tracking technologies

badakmas uses cookies—small files stored on your device—to remember your login preferences, secure your session, and improve your browsing experience. Essential cookies are necessary for account security and payment processing. Non-essential cookies enhance usability but can be disabled through your browser settings. We do not use cookies to track you across other websites or to profile you for advertising.

You can control cookie preferences in your browser settings. Disabling cookies may affect your ability to log in or place bets on badakmas; we recommend keeping essential cookies enabled.

Contact and questions

If you have questions about this privacy policy, concerns about your data, or a request to access, correct, or delete your information, contact our support team. We respond to privacy inquiries in English and will address your concerns within a reasonable timeframe. Our team can assist with requests from account holders across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.

badakmas reserves the right to update this privacy notice to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a notice on our platform. Continued use of your badakmas account after a policy update constitutes acceptance of the new terms. Your trust in badakmas depends on transparent, consistent data handling—we take this responsibility seriously.